Game Support

Welcome to our Frequently Asked Questions (FAQ) and Support section.

Drop us an email if you have additional questions, we´re here for you!

walkthrough

Check our Frequently Asked Questions (FAQ) section to learn more.

FAQ

SPECIALISTS

how do I get paid?

You can choose from either USD or Bitcoin Monthly Payments.This can be done to the Bank Accounts of your choosing. We also use PayPal and Payoneer.

 

What if my country has currency restrictions?

We can’t do anything regarding your Country’s restriction, but what we can do is pay for your Contract to the Account of your choosing, be it a Bank, PayPal or Payoneer one. And remember, even if your Country has currency restrictions, it’s always better to have your monthly payments set in USD than working for local companies which pay currencies that get constantly devaluated.

How do I share the account on which I wish to get paid?

That’s easy, our team will take care of going through every detail even before you start working. End of the month? Great! Get paid to the Account Details you shared. Need to change your details? Sure, just reach out and let us know :).

How does the referral payment work?

Every time a friend of you signs up on our site and includes your username or email address of registration in the Sign Up Form, that makes you eligible to receive a 3% payment for every month that your friend actively and successfully works with us (payment transaction fees may apply). These referral comissions are efectively payed on a NET 60 schedule.

STARTUPS

how is the work methodology?

You´ll be able to work seamlessly with the specialist, on the timelines you agree and with the tools you already use. If you need additional help in any way, you´ll also have us every step of the way 🙂 .

 

What If I´m not satisfied with the specialist I chose?

Don´t worry we can always look for a new specialist that´s a better fit. Please refer to the Sourcing Agreement for additional details regarding this.

what are the payment methods?

The payment methods are either Bank Transfer, Stripe, PayPal or Payoneer. For additional details on Billing please refer to the Sourcing Agreement.

RECRUITERS

How can I add specialists?

First you need to sign up by going to Signup-Recruiters. Then, head to Signup-Specialists and select in the “Specialty” field: “I´m a Recruiter/Recruiting Agency signing up my specialists”.

*Don`t forget to include your Recruiter Username/E-Mail upon registration to be eligible for the payments based on their work.

 

What if I need to Signup specialists in Bulk?

If you need to signup in bulk, please contact us at [email protected] and include “Bulk Signup” as the Subject. We´ll walk you through.

How and when do I get paid?

After each successfully worked month for the specialists you signed up with your username/e-mail as reference, we´ll require a bill for the agreed fee on their work. This bill will be settled in the next 30 to 60 days of received.

*Payments are done by bank transfer.

**Payment amounts are in USD. (Your local bank may convert it to your local currency depending on regulations in your country, but you can be safe knowing your payable amounts are always in USD 🙂 ).

AGENCIES

How can I add specialists?

First you need to sign up by going to Signup-AGENCIES. Then, head to Signup-Specialists and select in the “Specialty” field: “I´m an Agency signing up my specialists”.

*Don`t forget to include your Agency Username/E-Mail upon registration to be eligible for the payments based on their work.

 

how much can we expect to make?

Depending on the type of specialist and project, you can expect to receive between 30% and 60% of the Profit.

*Profit being calculated as

Profit = Total Income – Specialist Payment – Other Expenses (directly related to the Specialist work, but not including indirect costs).

What if I need to Signup specialists in Bulk?

If you need to signup in bulk, please contact us at [email protected] and include “Bulk Signup” as the Subject. We´ll walk you through.

How and when do I get paid?

After each successfully worked month for the specialists you signed up with your username/e-mail as reference, we´ll require a bill for the agreed fee on their work. This bill will be settled in the next 30 to 60 days of received.

*Payments are done by bank transfer.

**Payment amounts are in USD. (Your local bank may convert it to your local currency depending on regulations in your country, but you can be safe knowing your payable amounts are always in USD 🙂 ).

More questions?

contact us

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